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Frequently Asked Questions

Get answers to the most common questions from clients

1How Much Will My Project Cost?

Every project is unique and requires a specific approach, which is why Brandez provides a FREE consultation and estimates for the tasks involved in the overall scope of work.

2How Do I Know How Much Work Is Involved?

We provide a complimentary, detailed consultation to understand your project. At the same time, we help identify and outline the scope of work. Next, we draft an estimate and submit for review. In most cases, the estimate includes options and details with more information.

3Do I Pay Hourly or Per Project?

It depends in the service we offer. a deposit is due upon project launch. Fees paid for services rendered are non-refundable. In other words, you only pay for the work that we actually perform.

4How Long Will It Take To Complete My Project?

Project timelines vary depending on a number of factors. For this reason, a preliminary timeline is available upon request when an estimate is provided or once the project has started.

5What Information Do I Need To Provide?

Here are some of the questions we typically ask during a consultation:

  • What is the project timeline or deadline?
  • What is the preferred budget?
  • Is there a Request For Proposal (RFP)?
  • Is there a project scope or website outline?
  • Are there any reference examples of designs, logos, or websites that indicate likes or dislikes?
  • Are there any preexisting assets to be used for the project?
  • Is there brand book or style guide?
6What If I Don't Like The Outcome?

We want to love the project outcome just as much as you do, that’s why we’re so detailed in our process. In fact, the most cost-efficient options are always provided to help you make informed decisions about budgets along the way. By the same token, we charge only for the time we spend on tasks associated with your project and won’t nickel-and-dime you.

7Where Can I Learn More About The Process?

You can learn more about our process when you contact us!